Frequently upload Asked Questions

Please visit out Products page, and choose design services to view wide range of design services available. We are a one stop shop, and work with you to create custom eye catching designs specifically for your you. You will receive 2 revisions via email proof. Once final design is approved, we will submitted for print.

While it is not mandatory, we prefer Adobe formats (such as PDF) - if you're using a program outside of Adobe, it will have to be exported from whichever program is being used as one of the following file types - PDF, JPG, or TIF - prior to uploading. 

While it is not mandatory, we prefer Adobe formats (such as PDF) - if you're using a program outside of Adobe, it will have to be exported from whichever program is being used as one of the following file types - PDF, JPG, or TIF - prior to uploading. 

Raster based artwork such as photos, or flattened artwork (from Adobe Photoshop) are made up of tiny squares (pixels) and depending on your resolution and/or final output size desired, the file could have a low quality end result. Any raster elements you wish to use should have a high enough resolution (DPI) before considering them for your large format product.

Vector based artwork such as illustrations or clip-art style elements (from Adobe Illustrator) is made with mathematical calculations, and can be scaled up to any size without losing quality. Keep in mind that any effects used in Adobe Illustrator are raster based and have transparency - this greatly adds to file size and you must have correct settings in your "Document Raster Effects Settings" to ensure best output for these effects. If you're doing a photo-quality print on a 36" x 48" poster, and leave the raster effects settings at default 72 DPI - you may see tiny squares in your drop shadows, as opposed to a smooth shadow.

We recommend saving as a PDF file. You may also send the file in the following types: JPG, JPEG, TIF, TIFF, and EPS.

We prefer that you send PDF with embedded or outlined fonts. PDF files are easier to handle and will likely speed up your turn-around. Remember to flatten your files before uploading.

For Roll Labels, we recommend designing:

• Vector files (e.g. EPS or PDF)
• 300 DPI or higher
• Use black (100% K)
• For fine lines and text smaller than 9pt, use black (100% K) only

 Your designs should always start and finish in CMYK color mode.

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

No, please ensure all fonts are outlined prior to file upload. If using Photoshop, please provide the flattened file only. In some cases we will request fonts for custom design requests.

We offer design services and can convert raster artwork to vector. Please visit the design services products. 

We do not colormatch, as during the printing process there may be a colorshift based on the batch it is on and your artwork. 

We do not colormatch, as during the printing process there may be a colorshift based on the batch it is on and your artwork.